Privacy Policy

Introduction

Sticker Supply Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

When you create an account or place an order, we collect:

• Name and email address
• Company name (optional)
• Phone number (optional)
• Shipping address
• Payment information (processed securely through Stripe)

Order Information

When you place an order, we collect:

• Product specifications and customization details
• Uploaded artwork files
• Order notes and special instructions
• Proof approvals and feedback

Technical Information

We automatically collect:

• Browser type and version
• IP address
• Device information
• Usage data and analytics

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Create and manage your account
• Send order confirmations and status updates
• Generate proofs for your approval
• Provide customer support
• Improve our products and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

• Supabase: Database and authentication services
• Stripe: Payment processing (PCI-DSS compliant)
• Resend: Transactional email delivery
• Vercel: Website hosting and deployment
• Shipping carriers: For order fulfillment

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (HTTPS/SSL)
• Encrypted data storage
• Secure authentication with Supabase
• Regular security audits
• Access controls and authentication
• PCI-DSS compliant payment processing

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at info@thestickersupply.com

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your cart contents
• Analyze website usage and performance
• Improve user experience

You can control cookies through your browser settings.

Data Retention

We retain your information for as long as necessary to:

• Fulfill orders and provide customer support
• Comply with legal and tax requirements (typically 7 years)
• Resolve disputes and enforce our agreements

Uploaded artwork files are retained for 365 days. Approved proofs are retained permanently for reorder purposes.

Third-Party Authentication

When you sign in with Google, we receive your email address and basic profile information (name, profile picture). We use this solely to create and manage your account. Your Google password is never shared with us.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: